Mr. Backyard Homesteader
I am half-Cuban, engaged, and homestead for fun. At work, I previously analyzed and designed improvements to our call center operations. On my new team, I will be creating and guiding a new product to rollout. I’ve grown and realized I desire an MBA in order to pivot into entrepreneurship. However, I lack needed skills due to my undergrad major.
Undergrad School: University of North Carolina
Undergrad Major: Political Science & History
Age: 23, Ethnicity: Hispanic or Latino
Extracurriculars: Backyard Homesteader and Chicken Owner, Financial Literacy Volunteer, Resume Review Lead - Corporate Recruiting, Team Chief Fun Officer
Title: Business Analyst
Industry: Banking & Finance
Company: Fortune 500
Length of Employment: 1 yr, 2 mos
Big Life Wins:
Identified, analyzed, and managed project for call center agent tools, saving an estimated $17M in Year 1. Designed and spearheaded strategic work for the rollout of premium servicing phone queue, impacting 150+ agents, and 100,000 customer touchpoints per year. Overhauled and automated risk reporting systems, resulting in 40% increase in team bandwidth.
Post MBA Goal:
My ultimate goal is to start my own company or start-up that is profit-making, while fostering community involvement. Ultimately, I am motivated to have a positive impact and want my work to fill a need for everyday Americans. I also hope to stay in the US South.
Target School: Duke Fuqua