Mr. Customer Success
B2B CSM/AE Professional with 5 years of experience (cybersecurity, SaaS and e-commerce). Speaks fluently 3 languages (Portuguese, Spanish and English) and has working knowledge of French. Has lived in Portugal, Austria, Taiwan, Spain and the UK. Former rugby player (stopped in 2008 due to knee injury). Loves international and diverse environments.
Undergrad School: Major Portuguese University (ISCTE Business School)
Undergrad Major: Industrial Management and Engineering
Age: 31, Ethnicity: White
Other Degree/Certification: Master of Science in Business with Major in Finance, Minor in Marketing
School Name: Católica Lisbon School of Business and Economics
Title: Customer Success Manager
Company: Fortune 100 Top 10
Length of Employment: 1 yr
Title: Account Executive
Company: Top Firm
Length of Employment: 2 yrs, 4 mos
Big Life Wins:
At the age of 30, I was managing 2,000,000$ worth of customer portfolio, achieving 12% of ARR growth from Q1-Q2 2020 (just before Covid-19). Relocated and adapted to 2 different countries while working and currently work for the Spanish market while studying part-time. Finished my undergrad with the 2nd-best GPA of my class while working part-time.
Post MBA Goal:
Hope to use the MBA’s innovative thinking and leadership knowledge to add to my analytical skills and previous studies, to bring technology to the people and help them extract value. I hope one day to lead a department/organization in bringing socially responsible technology to the market, specifically to the environmental and educational sectors.