Gartner’s Annual Supply Chain Ranking Reflects Historic Disruption Of 2020

GUIDANCE FOR CSCOs & SUPPLY CHAIN LEADERS

Past members of Gartner’s top 25 have been applauded for demonstrating agility amid hardship, for showing capability in disruption management. Gartner’s report gives a nod to an August 2019 statement by the Business Roundtable that aspirationally expanded the objective of companies from maximizing shareholder value to delivering value — monetary or otherwise — for communities and societies, as well.

“In the age of COVID-19, it has been a marvel to witness the strength and creativity of the supply chain community rallying around a purpose (pandemic response), and demonstrating BR’s aspiration by keeping our society fed, supplied, and healthy,” the report reads. “We’ve seen apparel companies manufacturing personal protective equipment (PPE), adult beverage companies making hand sanitizer, industrial companies shifting to producing ventilators, and airlines converting dormant warehouses into food bank processing centers. Just as impressive are the short time frames in which these shifts have occurred — in weeks, for what normally takes months or quarters to plan and execute.”

Gartner offered a set of recommendations to conclude its report, as a way to give CSCOs and supply chain leaders guidance going forward. They are:

• “Clearly define and communicate your supply chain’s broader purpose in the world to inspire customers, employees and partners to act ethically and sustainably in support of the global community.”
• “Position your organization to be a disruptor by infusing agility into existing capabilities or acquiring startups offering the expertise and DNA necessary to compete in new or reinvented markets.”
• “Create a digital orchestration culture in your organization by investing in rapid and open innovation that is sourced from both internal talent and external partners with specialized skills and technologies.”

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