Essential MOOCs In Business For April by: Jeff Schmitt on March 24, 2015 | 32,222 Views March 24, 2015 Copy Link Share on Facebook Share on Twitter Email Share on LinkedIn Share on WhatsApp Share on Reddit Communication in the 21st Century Workforce School: University of California-Irvine Platform: Coursera Registration Link: Communication in the 21st Century Workplace Start Date: April 6, 2015 (4 Weeks) Workload: 2-4 Hours Per Week Instructor: Patricia Bravo Credentials: A Notre Dame MBA who holds a SPHR designation, Bravo runs Bravo for You LLC, a coaching firm specializing in leadership and organizational development training. She previously worked in human resources roles at Starbucks, FileNet (IBM), Advanced Medical Optics (Abbott), J.D. Edwards (Oracle) and Sprint PCS. Graded: Students will earn a verified certificate for completing this course. Description: Your background may get you hired, but your communication skills will ultimately determine if you’re promoted. In this course, Bravo will help you recognize how your verbal and nonverbal tics (and how others interpret them) can build relationships or undercut influence. In particular, the course will feature the “process and functions of communication, behavioral patterns, perceptions as reality…confidence, assertiveness, tact, anger management, criticism and constructive feedback, conflict resolution, team building, leadership, interviewing, and communicating more effectively with technology (email, Skype, texting, etc.).” In addition, it will cover how you can create strong first impressions and enhance your listening skills. The course will taught through 8-12 minute lecture videos, with students evaluated through quizzes. Review: No reviews. Additional Note: This is the first part of a Business Communication for Career Readiness specialization available through Coursera. Students will receive a specialization certificate that reflects that they completed three courses (including “High Impact Business Writing” and “The Art of Negotiation”) and a capstone project. The total cost of a certification is $196. Previous Page Continue ReadingPage 15 of 21 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21