Art of Negotiation
School: University of California-Irvine
Registration Link: The Art of Negotiation
Start Date: April 6, 2015 (4 Weeks)
Workload: 2-4 Hours Per Week (Self-Paced)
Instructor: Sue Robins
Credentials: Robins is the President of Ascend Training Solutions, where she focuses on developing curriculum and conducting on-site and online professional and leadership development training. Over her 25 year career, Robins has Robins has held a variety of leadership roles in sales, marketing, and product development. She holds an M.S. in Education from Mount St. Mary’s College.
Graded: Students will earn a verified certificate for completing this course.
Description: Think you’ve closed the deal? Just wait until you start negotiating. In any negotiation, the parties are looking to reach a long-term consensus that produces action. But negotiating is a process, not an outcome. It involves an underlying strategy where parties identify their priorities and determine which details are worth bargaining over. In this course, students will learn how strategy informs tactics. In particular, they will study the barriers to effective negotiating; the best negotiation styles in various contexts; the role of emotional intelligence in building goodwill and relationships; when and how power and leverage should be applied; and how to prepare for a negotiation. The course will taught through 8-12 minute lecture videos, with students evaluated through quizzes.
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Additional Note: This is the third part of a Business Communication for Career Readiness specialization available through Coursera. Students will receive a specialization certificate that reflects that they completed three courses (including “Communication in the 21st Century Workplace” and “High Impact Business Writing”) and a capstone project. The total cost of a certification is $196.