Registration Link: CLICK HERE
Start Date: June 2016
Workload: Not Specified
Instructor: Kris Plachy
Credentials: Plachy is the CEO and Coach at Leadership Coach LLC, which specializes in helping leaders hold difficult conversations with difficult employees. Before moving to coaching, Plachy oversaw enrollment and training for the University of Phoenix before directing operations performance coaching for its parent company, the Apollo Group.
Graded: Students can choose to explore course videos, discussions, and ungraded assignments for free, but they won’t be able to submit graded assignments, earn a certificate, or complete a specialization without paying a $49 per course fee.
Description: No one likes to break bad news – especially when you’re a manager. When performance is subpar – or an employee’s conduct is undermining team morale and cohesiveness – a conversation is needed. It won’t be easy. Some employees will argue, blame, and threaten. Others will make empty promises or withdraw. How do you reach these employees? And how can return them to being the energized employees they were when hired them? In this course, Plachy will teach students how to prepare for such conversations, demonstrating through role plays the approaches that produce long-lasting change – and those that worsen the situation.
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Additional Background: This course is the third part of a five course series called “Coaching Skills For Managers.” To learn more about the courses and register for them, click here.